All orders with destinations within the U.S. or Canada will be shipped either UPS (5 to 7 days) or USPS Standard (5 to 7 days) or Priority Mail (2 to 3 days) unless otherwise requested.
We reserve the right to adjust the carrier based on which ever method we feel might be faster or more efficient under the conditions at the time of order and without a cost adjustment to the customer.
We offer * FREE shipping on the majority of Kakadu products but if an item is returned for a different color, size or style, shippinig charges may be incurred for the return shipping.
* The lower cost items such as some Kakadu Hats, Microwax, Belts, etc may incur shipping charges because of the low markup on these items.
All International orders are shipped Priority International. Shipping costs will vary based on carrier and customer preference.
Overnight delivery is also available but we normally do not recommend it because it is quite costly.
Upon ordering, if you have special shipping instructions, please state your shipping preferences in the comments box provided on the order form.
In the event that we cannot deliver to the requested shipping address for some reason, we will ship to the billing address.
We normally have most items in stock but in the event an item is out of stock or needs to be back ordered, it could conceivably increase shipping time significantly and you will be notified.
All orders will remain active until either fulfilled, cancelled by customer or cancelled by us (The Bluewater Group).
Please do not ask us to mark orders as "Gifts" or be dishonest about the value of the items being shipped on the Customs form.
It is illegal and could result in a very hefty fine.